Tip: you can also search using your device's IMEI code.

Sell My Phone - customer service

Please note: SellMyPhone.org.uk cannot deal with queries about your mobile phone recycling status, you will need to contact the relevant company who you sent your phone to.

Need help? Get in touch with the customer support team by emailing: [email protected].


Platt Barn, Bullen Farm
TN12 5LX

Press Relations

Here at SellMyPhone HQ, our staff are more than happy to help the press, bloggers, and editors looking for information on WEEE and device recycling.

To get in touch, contact our PR & Media represetnative at [email protected]

Feedback & complaints policy

If your comments relate to a merchant using our comparison service, we will refer the matter to the correct party and will notify you as to when you can expect to be contacted by them. The usual turnaround is approximately 3 working days although this varies depending on which company that was used.